CJFF 2021 FAQ

What are the dates of the 2021 Columbus Jewish Film Festival?

The Columbus Jewish Film Festival (CJFF), In Celebration of Andrew Ethan Stern, takes place between November 2 – 16.

Are movies in person or virtual this year?

We enhanced the overall accessibility of the festival this year. We will be offering 5 in person screenings and all of the films will be available virtually. Safety precautions will be taken for all in-person screenings (see below).

What safety precautions are being taken for in-person screenings?

  • CJFF would like to create the safest film going environment as possible. For all in- person screenings attendees must:
  • Show proof of COVID-19 vaccination (either the physical card or picture on phone),
  • Wear masks at all times (exception when eating or drinking),
  • Additionally, there will be reduced seating capacity at all in-person screenings.

What is a Reel Pass, and how do I purchase one?

A Reel Pass is your all access pass to CJFF, all in-person and virtual screenings. For $180 you can attend all in-person screenings and you have access to all of the virtual screenings as well. It is a great way to support the Film Festival and see all of the films. The Reel Pass is priced per person and additional Reel passes will need to be purchased for each member of your household who wants to attend CJFF in-person events. Purchase the reel pass here. 

How do I purchase tickets to individual screenings?

Individual tickets, for in person or virtual films can be purchased at cjfilmfest.org or at the JCC front desk.

If I purchase a ticket for an in-person screening, does it grant me access to the virtual screening of the same film, or vice versa?

Tickets for the same film either in-person or virtually must be purchased separately. If you purchase the Reel Pass then you will have access to all films both in-person and virtual.

VIRTUAL TIPS

In order to have the best viewing experience possible, we have compiled some tips and info for you: 

WHERE TO WATCH? 

You have been sent virtual tickets to the films you’ve purchased or received as part of your support of the JCC. You will even be sent a reminder email about 10 minutes before the viewing windows open for each of the films! 

Films can be viewed on your computer, ipad/tablet, or television. 

*Even during Q&A sessions, WE cannot see YOU…so bring on the pajamas and watch in comfort! 

HOW TO WATCH? 

COMPUTER OR IPAD/TABLET – Simply click on the email with your ticket information and you will arrive at the Eventive watch site. The first time you go to the site you may be asked to create a password. You get to make this up on your own. Whenever a viewing window opens for a film you have purchased, you will be able to press play and watch your film. 

*It is possible to connect your computer to your television with an HDMI cord and stream to a larger screen. 
*If your television is “air play” compatible, it is possible to connect your iPad to your television through Air Play. 

Because all computers, iPads, and televisions have different software and updates, please test this out BEFORE your film begins to avoid frustration. 

TELEVISION – There are several ways to watch Opening Night on your television. 

  1. Connect via HDMI or Air Play (above)
    2. Do you have a Roku or Apple TV (v.4 or higher)?
  • Search for the Eventive app and download 
  • You will receive a number code on your TV screen. 
  • From another device (computer, phone, or tablet) – go to eventive.org/tv and enter the code shown on your television screen. This is how you “unlock” your app and connect it to your account. When the viewing window is open, your content will be available for play. 
  • Make sure you login with the email address that the tickets were sent to. 
  1. Do you have a Smart TV? On your browser, enter watch.eventive.org/cjffand voila! Our film catalog appears!

*Q&A sessions must be watched from a computer or iPad/tablet. The Q&A session is LIVE and will not stream through a television. 
Once on your computer or iPad, navigate to cjff.eventive.org and click on the movie that the Q&A is associated with.  You’ll see the link for the Q&A session there. 

Because all televisions have different manufacturers and software, please test this out BEFORE your film begins to avoid frustration. 

TROUBLESHOOTING 

If you are having trouble: 

  1. Make sure you are signing in with the same email address that your tickets came to.
  2. If you still can’t login, try to reset your password and re-login.
  3. Are you sure you are in the correct screening window?
  4. Have you checked https://help.eventive.org/en/for your issue? 

CONTACT 

For more information, please reach out to Festival Director, Emily Schuss,  at eschuss@columbusjcc.org or (614) 559-6205 

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