Frequently Asked Questions

What is in the Andrew Ethan Stern Pickleball Complex?

Facility Features & Amenities 

Courts: 

  • 8 indoor, 4 outdoor pickleball courts 
  • 1 outdoor tennis court 
  • Cushion X Court premium indoor surfacing 
    • Premium fencing 
    • Commercial‑grade nets 
    • High‑grade sports lighting 
      • Temperature Controlled

      Pro Shop will feature: 

      • Paddles, balls, apparel, accessories 

      Lounge Areas: 

      • Two social spaces with food and beverages available 

      Equipment: 

      • Pickleballs provided on courts 
      • Demo paddles available at the check in desk 

        Outdoor Courts 

        • Open Spring through the Fall 
          • Free to use 
          • Reservations will be required 
            Where are you located?

            1125 College Avenue
            Columbus, OH 42309

            What are the hours of the Andrew Ethan Stern Pickleball Complex?

            Hours of Operation

            Summer Hours (May 30 – August 16)
            Monday – Thursday — 7:00am – 10:00pm
            Friday — 7:00am – 8:00pm
            Saturday – Sunday: 8:00am – 8:00pm

            Monday – Thursday — 7:00am – 10:00pm
            Friday — 7:00 am – 6:00pm
            Saturday – Sunday — 8:00am – 7:00pm

            What will be offered?
            • Court reservations
            • Two-day advanced booking
            • Open play sessions
            • Youth and adult clinics
            • Group and private lessons
            • Leagues
            • Special events and tournaments
            How do I reserve a court or sign up for open play, clinics, and leagues?

            MY J App – Your Hub for Everything Pickleball 

            The MY J App is the fastest and easiest way to stay connected with everything happening at the Andrew Ethan Stern Pickleball Complex. 

            With the MY J App you can: 

            • Register for classes, clinics, leagues, and open play 
            • Purchase and book court reservations 
            • Buy single lessons or lesson packages 
            • View court schedules 
            • View facility hours 
            • Receive facility alerts and notifications 

            Download the MY J App here: https://columbusjcc.org/myj/ 

            What is pickleball+?

            Perfect for anyone who plays six or more times per month. 

            Benefits include: 

            • Free court reservations 
            • Free open play 
            • Seven‑day advanced court booking 
            • Discounts on leagues 
            • Access to select clinics, lessons, and tournaments 
            • Emailed newsletters
              How do I know which open play, clinic, or league to register for?

              To keep the action fun and competitive, we will be using each player’s DUPR rating or a DUPR equivalent scale in all of our programming, clinics, and leagues.         

              Need a Rating?
              If you don’t have a DUPR rating yet, we are here to help! You can schedule a rating skills assessment with one of our instructors and get assistance setting up your official DUPR profile. 

              To schedule an assessment or for more information, please contact:
              Farrel Golden: fgolden@columbusjcc.org
              Cathy Simonton: csimonton@columbusjcc.org 

              How do I schedule for private lessons?

              To schedule, contact Farrel Golden, Pickleball Director at fgolden@columbusjcc.org
              or call the facility desk.

              What is your cancellation policy?

              Programming/Court Reservation Cancellation Policies 

              • Cancel online via the MY J App or by calling the front desk at least 2 hours before your reservation or event. 
              • Special events and tournaments must follow posted cancellation deadlines. 
              • Cancellation fees equal the full cost of the activity or reservation. 

              Pickleball Plus Cancellation Policy 

              • Notice of cancellation may be through a written letter or via email. 
              • Cancellation will be effective on the first day of the month after the 30-day notice is received.  
              • If a member ceases payment on their credit card or other method of payment, a $150 cancellation fee will be assessed against the member 
              Can I Bring a Guest?

              Guest Policies: 

              • Guests must be accompanied by a JCC member 
              • Guests may participate only through a court reservation 
              • Guests are limited to three visits per year 
              • Guest fee includes use of main JCC amenities 

               Guest Pricing:  (includes court reservation pricing) 

              • 60 minutes – $20/person 
              • 90 minutes – $25/person 
              • 120 minutes – $30/person 

              Contact Farrel Golden, Pickleball Director, at fgolden@columbusjcc.org or Jeanna Brownlee, Sports & Wellness Director at jeannabrownlee@columbusjcc.org for questions and more information.