Frequently Asked Questions

What is in the Andrew Ethan Stern Pickleball Complex?

Facility Features & Amenities 

Courts: 

  • 8 indoor, 4 outdoor pickleball courts 
  • 1 outdoor tennis court 
  • Cushion X Court premium indoor surfacing 
    • Premium fencing 
    • Commercial‑grade nets 
    • High‑grade sports lighting 
      • Temperature Controlled

      Pro Shop will feature: 

      • Paddles, balls, apparel, accessories 

      Lounge Areas: 

      • Two social spaces with food and beverages available 

      Equipment: 

      • Pickleballs provided on courts 
      • Demo paddles available at the check in desk 

        Outdoor Courts 

        • Open Spring through the Fall 
          • Free to use 
          • Reservations will be required 
            Where are you located?

            1077 College Avenue
            Columbus, OH 43209

            What are the hours of the Andrew Ethan Stern Pickleball Complex?

            Hours of Operation

            Monday – Thursday — 8:00am – 9:00pm
            Friday – Sun — 8:00am – 6:00pm

            What is included for JCC Members?
            • Member Drop-In
              Free walk-in pickleball during posted hours. Paddle system decides rotation. No skill grouping.
              Go to the MYJ app under classes to sign up.
            • Outdoor Court Reservations
              Book a free court outdoors in the summer for you and your friends – Guests fees apply.Reserve a Court in the My J app

            How do I reserve a court or sign up for open play, clinics, and leagues?

             The MY J App is the fastest and easiest way to stay connected with everything happening at the Andrew Ethan Stern Pickleball Complex. 

            With the MY J App you can: 

            • Register for classes, clinics, leagues, and open play 
            • Purchase and book court reservations 
            • Buy single lessons or lesson packages 
            • View court schedules 
            • View facility hours 
            • Receive facility alerts and notifications 

            Download the MY J App here: https://columbusjcc.org/myj/ 

            For clinics and open play:

            You must purchase a pass before registering. 

            • Click the Book A Class button 
            • Click on the day  
            • Then scroll to find your clinic or open play 
            • Click on the item and then hit the reserve button 
            What is pickleball+?

            Pickleball+ is fantastic add-on for avid pickleball players. This add-on is not required to enjoy the Andrew Ethan Stern Pickleball Complex. All JCC Members have included access to the facility at no additional cost.

            Pickleball+ benefits include: 

            • Free court reservations 
            • Free open play 
            • Seven‑day advanced court booking 
            • Discounts on leagues 
            • Access to select clinics, lessons, and tournaments 
            • Frequent emailed newsletters

            Click Here to Get Started 

              How do I know which free play, clinic, or league to register for?

              To keep the action fun and competitive, we will be using each player’s DUPR rating or a DUPR equivalent scale in all of our programming, clinics, and leagues.         

              Need a Rating?
              If you don’t have a DUPR rating yet, we are here to help! You can schedule a rating skills assessment with one of our instructors and get assistance setting up your official DUPR profile. 

              To schedule an assessment or for more information, please contact:
              Farrel Golden: fgolden@columbusjcc.org
              Cathy Simonton: csimonton@columbusjcc.org 

              How do I schedule for private lessons?

              To schedule, contact Farrel Golden, Pickleball Director at fgolden@columbusjcc.org
              or call the facility desk.

              What are the prices for pickleball lessons?

              Click HERE to view our Pickleball lesson prices. 

              How Do I Purchase a Flex Pass?

              *Pickleball Plus members only need the Flex pass for clinics. 

              Steps to purchase: 

              • On the home page of the MY J App go to the “Purchase Passes & Packages” button 
              • Scroll down to the Pickleball box. 
              • After clicking on that box, look for the type of pass you want to purchase and click on it.  
              What is your cancellation policy?

              Programming/Court Reservation Cancellation Policies 

              • Cancel online via the MY J App or by calling the front desk at least 2 hours before your reservation or event. 
              • Special events and tournaments must follow posted cancellation deadlines. 
              • Cancellation fees equal the full cost of the activity or reservation. 

              Pickleball Plus Cancellation Policy 

              • Notice of cancellation may be through a written letter or via email. 
              • Cancellation will be effective on the first day of the month after the 30-day notice is received.  
              • If a member ceases payment on their credit card or other method of payment, a $150 cancellation fee will be assessed against the member 
              Can I Bring a Guest?

              Guests may participate with a member through court reservations or free play.

              Guest Policies: 

              • Guests must be accompanied by a JCC member 
              • Guests may participate only through a court reservation 
              • Guests are limited to three visits per year 
              • Members can bring in guests for Free Play for $10

                 Guest Pricing:  (includes court reservation pricing) 

                • 60 minutes – $20/person 
                • 90 minutes – $25/person 
                • 120 minutes – $30/person

                Outdoor Court Guest Pricing

                • $10/person 
                Is there a way to reserve a consistent day & time to play with a group?

                Yes, this may be possible. Please contact our Pickleball Director, Farrel Golden at fgolden@columbusjcc.org

                Contact Farrel Golden, Pickleball Director, at fgolden@columbusjcc.org or Jeanna Brownlee, Sports & Wellness Director at jeannabrownlee@columbusjcc.org for questions and more information.